ECR 360™ - MULTI-RATER REPORT FOR

This report is designed to provide you with the results of the Emotional Capital 360™ that you recently completed

The report includes information about how you see your performance in relation to the competencies identified, and compares this with how others see your performance on these competencies. The aim of the report is to provide an objective perspective on your performance that may assist you to gain potentially new and valuable insights and achieve your professional development objectives.



What is a 'Competency' ?

A competency is a measurable characteristic that is related to an effective performance in a specific job role. Inventories like this one are always approximations and estimates, not precise indicators. Because of the margin of uncertainty, you should use your own judgement as you review your results. The aim of the report is to assist you in gaining a better understanding of leadership effectiveness and the impact of your behavior on others.

The report is divided into the following sections:

  • ECR 360™ Competency Scales
  • Total Emotional Capital Score
  • Profile Summary Graph - Provides an overview of your strengths and development areas across all competencies and compares how you rated yourself in comparison to the combined scores from all your raters
  • Competency Analysis - Provides definitions, levels and scores by rater group for each competency in the survey
  • ECR 360™ Profile Summary - Provides a summary comparison chart of all your scores on each competency across rater groups
  • Analysis of Rater Responses - Provides a summary of how people have rated you by item for each competency
  • Verbatim Comments - Written comments about your behavior and performance from those who provided you with feedback
  • Coaching Section - This section highlights any significant differences that may have occurred between your self appraisal on individual scales, and how others as a combined group (All Raters) may have scored you. It then provides you with suggested coaching strategies for improving performance

Getting the Most Out of Your Report

First, review your Total Emotional Capital Score and Profile Summary Graph. These scores provide you with information on how various groups have rated you in comparison to your self-rating. Next, review the section on Competency Analysis. This section provides you with a brief definition of each specific competency and a comparison of your scores across rater groups. Focus on your strengths and think about how you can use these to your advantage in your role as a leader. Consider your lower scores as development opportunities and consider ways you may improve your performance in these areas. To obtain additional feedback on your performance, review the Verbatim Comments section. Finally, the Coaching Section highlights the differences that may have occurred when you have scored yourself significantly higher on individual scales compared to how your raters (All Raters) may have scored you. If differences have occurred, this section will provide detailed coaching strategies to assist you to enhance your leadership performance. The report is a development tool designed to provide you with an opportunity to engage in a constructive dialogue between you and a human resourceprofessional.

ECR 360™ Competency Scales

  • Self-Knowing

  • Self-Confidence

  • Self-Reliance

  • Self-Actualization

  • Straightforwardness

  • Relationship Skills

  • Empathy

  • Self-Control

  • Adaptability

  • Optimism

Score Key :

Development Need

≤ 80

Your level of emotional capital in this area is likely to be limiting your effectiveness. Developing your skills here is essential to your success.

Development Opportunity

81 - 90

Your level of emotional capital is adequate, but there is opportunity for improvement. Capitalize on the opportunity to develop this into a strength.

Effective Range

91 - 110

Your level of emotional capital in this area is typical of the general population and there is room to develop this skill to enhance your leadership.

Strength to Build On

111 - 120

You have above average emotional capital in this area. Build on this strength by considering additional strategies to create emotional wealth.

Signature Strength

≥ 121

Your score suggests you have above average emotional capital in this area. Seize every opportunity to lead with this strength to capitalize on your success.

Total Emotional Capital Score

The chart below displays your Total Emotional Capital scores by comparing your self-assessed score with the average score for each rater group.

Score key

  • ≤ 80 Development Need
  • 81 - 90 Development Opportunity
  • 91 - 110 Effective Range
  • 111 - 120 Strength to Build On
  • ≥ 121 Signature Strength

The Total Emotional Capital Score provides a general indication of how you rate your overall leadership competencies compared to how others see you. Remember, it may be that not all raters have had a chance to observe the full range of your professional functioning, so bear this in mind when interpreting the above results.



Profile Summary

Total EC Score - All Raters 102

Total EC Score - Self 103

Competency Analysis



Self-Knowing

Totals: Self 91, Manager 100, Direct Report 90, Peer 85, Other 0

Emotionally intelligent leaders are aware of their emotional experience and know what they are feeling most of the time. They have the capacity to recognize how their feelings and emotions impact on their personal opinions, attitudes and judgements.

Self-Confidence

Totals: Self 126, Manager 125, Direct Report 120, Peer 114, Other 0

Emotionally intelligent leaders sense opportunities even in the face of adversity. They are resilient, can see the big picture and where they are going, and are able to focus on the possibilitiesof what can be achieved.

Self-Reliance

Totals: Self 126, Manager 125, Direct Report 123, Peer 116, Other 0

Emotionally intelligent leaders have the power to be selfreliant in developing ideas and making significant decisions. They recognize that they are a complete and self-directed person and have the power and responsibility to choose between options and make decisions.

Self-Actualization

Totals: Self 108, Manager 114, Direct Report 103, Peer 106, Other 0

Emotionally intelligent leaders maintain an enthusiastic commitment to long-term goals. They have achieved an effective work/life balance and derive satisfaction from their accomplishments. They enjoy setting challenging personal and professional goals.

Straightforwardness

Totals: Self 99, Manager 97, Direct Report 121, Peer 113, Other 0

Emotionally intelligent leaders express their feelings and points of view openly in a straightforward way, while respecting the fact that others may hold a different opinion or expectation. They are comfortable challenging the views of others and give clear messages.

Relationships Skills

Totals: Self 92, Manager 98, Direct Report 82, Peer 82, Other 0

Emotionally intelligent leaders have the knack for establishing and maintaining mutually satisfying relationships characterized by positive expectations. They can gain the support and commitment of others and value working with others to achieve their goals

Empathy

Totals: Self 76, Manager 86, Direct Report 79, Peer 76, Other 0

Emotionally intelligent leaders have the capacity to understand other people's feelings and thoughts. They listen well and take into account other people's feelings and circumstances before communicating their message or making a decision.

Self-Control

Totals: Self 90, Manager 95, Direct Report 88, Peer 86, Other 0

Emotionally intelligent leaders manage their emotions well and restrain their actions until they have time to think rationally. They are able to stay calm in stressful situations and maintain productivity without losing control. They make considered decisions and project a composed, reliable presence.

Adaptability

Totals: Self 90, Manager 95, Direct Report 88, Peer 86, Other 0

Emotionally intelligent leaders are able to adapt their thinking, feelings and actions in response to changing circumstances. Flexible leaders are tolerant of others and receptive to new ideas and consider different points of view. They are champions of change.

Optimism

Totals: Self 104, Manager 121, Direct Report 114, Peer 106, Other 0

Emotionally intelligent leaders sense opportunities even in the face of adversity. They are resilient, can see the big picture and where they are going, and are able to focus on the possibilities of what can be achieved.

  • The table below is a summary of your ECR 360 competency scores.

    ECR™

    ECR 360 ™

    Self

    Manager

    Direct Report

    Peer

    Other

    All Raters

    Self-Knowing

    91

    100

    90

    85

    90

    Self-Confidence

    126

    125

    120

    114

    116

    Self-Reliance

    126

    125

    123

    116

    120

    Self-Actualization

    108

    114

    103

    106

    106

    Straightforwardness

    99

    97

    121

    113

    114

    Relationship Skills

    92

    98

    82

    82

    84

    Empathy

    76

    86

    79

    76

    79

    Self-Control

    80

    95

    88

    86

    88

    Adaptability

    114

    119

    105

    92

    101

    Optimism

    104

    121

    114

    106

    111

    TOTAL

    103

    111

    104

    97

    102

    Score Key

    • ≤ 80 Development Need
    • 81 - 90 Development Opportunity
    • 91 - 110 Effective Range
    • 111 - 120 Strength to Build On
    • ≥ 121 Signature Strength
  • The table below shows how your raters have responded to each question in the ECR 360™. The individual items are ordered from the highest average rater score (Ave) to the lowest. This allows you to easily see your strengths and development areas within each competency.'

    Item

    Description

    # Times Rated

    1

    2

    3

    4

    5

    Ave

    Self-Knowing

    31

    This person rarely communicates personal thoughts and feelings.

    0

    6

    1

    0

    0

    3.9

    21

    This person understands how their behavior affects others

    0

    0

    3

    4

    0

    3.6

    41

    I find it difficult to read this person's thoughts and feelings

    0

    2

    4

    1

    0

    3.1

    11

    This person recognizes how their emotions affect their behavior.

    0

    1

    2

    4

    0

    3.1

    1

    This person has good self-awareness.

    0

    1

    4

    2

    0

    3.1

    Self-Confidence

    12

    This person is confident in their skills and abilities.

    0

    0

    0

    0

    7

    5

    2

    This person has solid self-belief.

    0

    0

    0

    0

    7

    5

    22

    At critical times this person doubts their ability to perform well.

    4

    3

    0

    0

    0

    4.6

    42

    I would describe this person as self-confident most of the time.

    0

    0

    0

    4

    3

    4.4

    32

    This person is envious of other peoples achievements.

    2

    2

    1

    2

    0

    3.6

    Self-Reliance

    3

    This person has difficultly making independent decisions.

    7

    0

    0

    0

    0

    5

    13

    This person performs best in an environment that allows them to act independently.

    0

    0

    0

    0

    7

    5

    33

    This person prefers to be told what to do.

    6

    1

    0

    0

    0

    4.9

    4.3

    This person can take control of a situation and direct others when they need it.

    0

    0

    0

    6

    1

    4.1

    23

    This person is self-directed and persistent in pursuing actions.

    0

    1

    0

    3

    3

    4.1

    Self-Actualization

    4

    This person is strongly motivated to achieve goals.

    0

    0

    0

    1

    6

    4.9

    44

    This person doesn't seem to enjoy their work.

    3

    4

    0

    0

    7

    4.4

    34

    This person is passionate about work and life.

    0

    0

    0

    6

    1

    4.1

    24

    This person appears to have limited interests.

    0

    6

    1

    0

    0

    3.9

    14

    This person appears happy with their work/life balance.

    0

    2

    3

    2

    0

    3

    Straightforwardness

    15

    This person defers to the views of others rather than stand-up for their own opinion.

    6

    0

    1

    0

    0

    4.7

    25

    This person is very straightforward.

    0

    0

    1

    0

    0

    4.7

    35

    This person finds it easy to tell people what they think.

    0

    0

    1

    2

    4

    4.4

    45

    This person is not easily intimidated.

    0

    0

    0

    7

    0

    4

    5

    This person has trouble saying 'no' even when necessary.

    0

    6

    1

    0

    0

    3.9

    Relationships Skills

    36

    This person likes helping people achieve their goals.

    0

    0

    4

    3

    0

    3.4

    46

    This person is interested in other people's opinions

    0

    0

    4

    3

    0

    3.4

    16

    This person communicates easily with most people.

    0

    0

    5

    2

    0

    3.3

    26

    This person is a bit aloof.

    0

    2

    4

    1

    0

    3.1

    6

    This person can work well with a wide variety of people.

    0

    1

    4

    2

    0

    3.1

    Empathy

    37

    This person avoids hurting other people's feelings.

    -10

    0

    3

    4

    0

    3.6

    47

    I would describe this person as a 'good listener'.

    0

    1

    2

    4

    0

    3.4

    27

    This person can easily see other people's perspectives.

    0

    1

    6

    0

    0

    2.9

    17

    This person is good at understanding other people's feelings.

    0

    1

    6

    0

    0

    2.9

    7

    This person finds it difficult to connect with people at a more personal level.

    0

    1

    5

    0

    1

    2.9

    Self-Control

    28

    This person seems anxious much of the time.

    0

    2

    5

    0

    0

    3.3

    18

    It is hard for this person to control their emotions.

    0

    1

    6

    0

    0

    3.3

    48

    This person is good at handling competing demands.

    0

    3

    1

    3

    0

    3

    8

    This person remains cool under pressure.

    0

    0

    7

    0

    0

    3

    38

    This person is more patient than most.

    0

    0

    7

    0

    0

    3

    Adaptability

    19

    This person finds it easy to adapt to workplace changes.

    0

    0

    1

    4

    2

    4.1

    49

    Starting new things is challenging for this person.

    0

    7

    0

    0

    0

    4

    39

    This person finds it hard to change their opinion.

    0

    3

    3

    1

    0

    3.3

    29

    This person can be quite stubborn at times.

    0

    3

    3

    1

    0

    3.3

    9

    This person is not disturbed by changes to their daily routine.

    0

    3

    2

    1

    1

    3

    Optimism

    50

    This person sees the possibilities of what can be achieved despite the difficulties.

    0

    0

    0

    4

    3

    4.4

    10

    This person finds it easy to bounce back from defeat.

    0

    0

    0

    4

    3

    4.4

    30

    This person sees the opportunities that exist in situations.

    0

    0

    0

    5

    2

    4.3

    40

    This person is optimistic.

    0

    0

    0

    6

    1

    4.1

    20

    This person worries about things going wrong.

    0

    5

    1

    1

    0

    3.6

    Five Point Response Scale:

    • 1 = Very Seldom true
    • 2 = Seldom true
    • 3 = Sometimes true
    • 4 = Often true
    • 5 = Very often true

Verbatim Comments

The feedback comments recorded below have been provided to you by your raters to assist you in clarifying your signature strengths and identify your potential development opportunities. Keep in mind that they do not represent the absolute truth about your performance, but are intended to offer you new insights to enable you to take control of your professional development.

  • Manager (1 Comment)

    Creative, persistent.

    Always achieves excellent product outcomes

    Peer (2 Comments)

    He is very determined. Persistent and high achieving

    Jack is clearly a very talented designer and a great asset to this company.

    He is able to work under pressure and always produces a high standard of product.

    He is enthusiastic, passionate and creative.

    Direct Report (3 Comments)

    Jack is very determined to produce high quality work. Persistent, high achiever.

    Jack is passionate about everything that he does at work.

  • Manager (1 Comment)

    Could be more responsive to the people around him

     

    Peer (2 Comments)

    Sometimes he doesn’t appreciate the needs of others.

    Jack could be more open to the opinion of other teams in this organisation. e.g., Sales & Marketing, this would result in less friction in meetings and lead to more efficient decision making processes.

     

    Direct Report (3 Comments)

    Jack sometimes doesn’t appreciate the needs of others, being someone who is focussed on his agenda

    i think that he could delegate some of his work to us rather than feel like he has to do everything himself.

    Jack could possibly delegate some of his work to us rather than feeling like he has to do everything himself.

     

ECR 360™ Coaching Section


This report is designed to be used in conjunction with your personal Emotional Capital Report. It provides you with an opportunity to understand how other people view your emotional and social competencies and the way you respond to professional and personal challenges. This section highlights any significant differences that may have occurred between your self-appraisal on individual scales, and how others as a combined group (All Raters) may have scored you.


Although the report is developed on a sound scientific basis, it also considers you as the expert on yourself and your experience. Accordingly, all descriptions used in this report are for you to consider in light of your experience and judge for yourself how accurately they apply to your performance. Remember, many of your behaviors are automatic and you may have become accustomed to them. This section provides you with an opportunity to gain insight into the potential impact of your leadership behavior on others. Reflect on your scores with the assistance of a professional coach and gain potentially new and valuable insights into what others need from you to enhance your leadership performance.



Conclusion

This report is designed to provide you with an opportunity to review your leadership competencies and characteristic ways of responding within your role. Accordingly, all descriptions used in this report provided to you by your colleagues to assist you to continually improve your performance. Remember, many of your behaviors are likely to be automatic and you may have become accustomed to them. This report provides you with an opportunity to reflect on your actions with the assistance of professional feedback and gain potentially new and valuable insights into your behavior and it impacts on others.